I don't know how business' like this stay open. The place is dirty, overpriced and has bad customer service.First off, when we called to see if they had drop off service they answered the phone, "Hello?". ..how about mentioning the name of the business so we know it's the right place.Yesterday morning I brought in three blankets to be washed. I was told it would be $36, (way over priced), $12 each. She quickly changed that price saying she'd give me a discount and one blanket can be $10.. $34. Without me saying anything she then changed her price again to $30. I said ok. Still overpriced but I was already there and wanted it done.I come by today at 11am. Blankets aren't done, come back. I come back. They only accept cash.. must be my first time. I go get cash, come back. Charges $34! My boyfriend explains to her she said $30.. she just insists it's $34 and that we'll have to come back another time. I also had to ask for our bag back that the blankets originally came in.Overpriced, inconvenient, slow and overcharged.
When I walked in, I went YIKES! Half the machines looked as if they didnt work! The place looks disheveled... Anyway , had 4 loads to do that included 2 comforters so here I was..... to make this short: Great service by very nice people! After 1hr 1/2 , I was outa there! Yes sir fast!! A bit expensive but hey... I accomplished what I came for.$3:00 a load for the big washers and the big dryers were about $1:25 for 35 mins dry. And I mean DRY. Efficiency is what I was after and it was delivered in spades. Free parking and free wifi!Ill come back.
Went here today as my washer broke,a little untidy and a lot of the machines were out of order ,staff are great ,very helpful as it was my first time using a laundromat, would definitely use it again.
The owners of this location are amazing. Really really kind people who care about what they do, and make sure you're satisfied with the results. There is no other place like these guys! You MUST use them!
Machines here are over priced and they don't have many available as quite a few are out of order. Theres no timer on the dryers so you just have to take their word for how many minutes you get for 25 cents. Their double loaders barely work and the machine ripped quite a few pairs of panties. Also the place is dirty. I'm pretty sure there were a few safety concerns, one being an open flame going above a dryer and 2 being I could smell natural gas, not to mention the clutter everywhere.The lady who runs it is very nice though. But I won't be going back there.
Nu West Laundry & Dry Clean is a Canadian Laundry based in New Westminster, British Columbia. Nu West Laundry & Dry Clean is located at 1120 5th Ave, New Westminster, BC V3M 1Y6, Canada.
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